How do I get my eTicket, bags, seats, or carbon credit tax invoice or copy of a flight booking itinerary confirmation?

Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.

Nov 20, 2025 · Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.

Wheelchair use onboard aircraft travelling, contact your local Qantas Office or find out more on Specific Needs to help us cater for

Learn how to earn Qantas Points and Status Credits on eligible flights with Qantas, oneworld airlines, and partners. Explore earning opportunities and eligibility details.

To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website. If you're eligible, you …

Lost or stolen Frequent Flyer or Qantas Club cards Open Lost or stolen <mark>Frequent</mark> <mark>Flyer</mark> or Qantas Club cards Preview replacement card by logging in to your …

Was this article helpful? Description Other Useful Articles Refunding, changing, or cancelling a flight booking Using Qantas Points to book a Hotel Cancelling or changing a Reward flight …

from the qantas.com home page, from the Frequent Flyer home page, or by selecting My account from the Frequent Flyer menu at the top of the page.

Promo codes are sent via email with the subject line “Your Qantas flight promo code is inside” If you're using a vaccination reward code, apply the promo code on the payment page when …