Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

American Dream Auto Coverage is a reputable extended car warranty provider. This American Dream Auto Coverage review covers ...

EKSPLA is pleased to announce the addition of four new representatives to its global partner network. The company has signed representation agreements with firms in the People’s Republic of China , ...

Grijalva said that she identified herself as a member of Congress and saw "people directly sprayed," including press and ...

A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...

Rep. Adelita Grijalva says she was sprayed with an unknown substance during a federal immigration operation at a Tucson taco ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

Effective strategies matter: From building relationships on shared values to empowering customer service teams, offering omnichannel support, personalizing communications, and rewarding loyalty can ...

A Nebraska woman believed she could get inexpensive relief. In a First Alert 6 investigation, unexpected pills and charges left her paying more than she bargained for.

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

The incoming mayor needs to call on the 300,000 city employees to show warmth, respect, and courtesy to the public. The ...