As the Q3 earnings season wraps, let’s dig into this quarter’s best and worst performers in the business process outsourcing ...

FT. LAUDERDALE, Fla., Jan. 05, 2026 (GLOBE NEWSWIRE) -- iQor CXBPO™ (“iQor”), a global leader in customer experience business process ...

LONDON--(BUSINESS WIRE)--The business process outsourcing market is expected to grow by USD 76.90 billion, progressing at a CAGR of over 7% during the forecast period. The rising focus on reducing ...

Outsourcing as a key business strategy has been used by companies in various industries for decades. Competitive pressures have forced companies to look objectively and critically at business ...

The Philippines’ vital business process outsourcing industry (BPO) may have taken a hit during the first few months of quarantine to curb the spread of COVID-19, but true to its history of resilience, ...

LONDON--(BUSINESS WIRE)--The new Business Process Outsourcing Services market research report from SpendEdge indicates an incremental growth during the forecast period as the business impact of ...

For over a decade, I’ve had the privilege of managing an LLC company from El Salvador. While this privilege has given me the chance to reflect on the most significant work we have done, it has also ...

In this first part of a two-part article, we look at some of the current and future trends and implications of artificial intelligence (AI) for outsourcing, based on our experience as specialist ...

THE BPO Industry Employees Network (BIEN) on Friday called on the Department of Labor and Employment (DOLE) to intervene following a fire at a business process outsourcing (BPO) workplace, citing ...