The utility shares its blueprint for layering AI onto millions of smart meter data points and how it translated those ...

The transition from brick-and-mortar retail to digital ecommerce has generated a deluge of online customer engagement for ...

As consumer behaviors shift and digital touchpoints multiply, the once-reliable linear marketing funnel is giving way to a ...

Many growing e-commerce brands are outshining larger retailers when it comes to what happens after the "buy" button is ...

Following his recent appointment as managing director of Babcock’s Equipment business, Tim Ward has placed market share growth for the BULL brand and the adoption of newly-launched Volvo products as ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

KFC was once the spot for fried chicken, but the fast-food chain has deteriorated in quality over the years. Here are the ...