TwistedSifter on MSN
Call center employee tried to assist a rude caller, but they insisted on being put on hold to wait for a supervisor
Ultimately, she got her pizza order but lost her pride!
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...
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