I’d done it before, and I will do it again if I have to: I fired the customer. I told my team member to go home for the day.

The move from Verizon follows in the footsteps of its tech industry peers. According to recent data from Layoffs.fyi, 239 ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Tap to Pay on iPhone through SoéPay supports all major card networks, including Visa, Mastercard, UnionPay, American Express, ...

Price hikes are causing O2 customers to look elsewhere, but consumers are also losing faith in other providers after the ...

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The current owner who took over in 2023 said he has worked to modernize the business but has not made any drastic changes.

The post Call Center Employee Tried To Assist A Rude Caller, But They Insisted On Being Put On Hold To Wait For A Supervisor first on TwistedSifter. Anyone who’s ever worked at a call center, or ...

Embattled Anika Wells has refused to front a parliamentary inquiry into an Optus Triple-0 outage linked to the deaths of ...

Phone companies must obtain approval from the Federal Communications Commission as part of the upgrade process, but the ...

If you're looking for the best online casinos in Canada for a little fun and maybe a jackpot (or two), we have some choices ...

Tens of thousands of Australians are unknowingly carrying a ‘phone of death’ – a mobile device that could fail to connect to ...