We like to incorporate advanced analytics in our hockey coverage here. I'll use this space to dive into some of the basic advanced stats in detail, and then when we use those statistics in our ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

The Cleveland Browns are still the most analytically advanced organization in the NFL, according to an ESPN poll of analytics staffers around the league. The Browns took the mantle from the Baltimore ...