We all have an internal list of those we still don't understand, let alone appreciate. We all have biases, even prejudices, toward specific groups. In our workshops we ask people to gather in pairs ...

Cross-cultural communication in business happens between any two companies regardless of their location. The potential business partner next door has a different way of presenting information, ...

The human face is a trusty map when navigating the landscape of everyday affairs. Mostly, we are very skilled at using it. We can detect someone’s joy. We can sense another’s disenchantment. We can ...

No one knows how JFK would handle the Russia-Ukraine war. But everyone can and should learn from his 1963 commencement speech, also known as his ‘peace speech.’ “Every thoughtful citizen who despairs ...

One way to future-proof students in our globalised world is to improve their cross-cultural communication skills. And with students and academics more mobile than ever, the ability to reach across ...

As the American workplace has become increasingly multicultural and business more international, cross-cultural communications have become a big topic. Companies today must pay more attention to the ...

In this decade characterized by highly complex transformation endeavors, where cross-cultural projects are the norm rather than the exception, project managers face an unprecedented challenge: ...

One afternoon, while I and a group of coworkers were huddled around our laptops feverishly laboring to meet a deadline, I heard a chuckle next to me. "You're so impatient!" my coworker said. Startled ...

Improving clinician-patient communication, improving clinical decision making, and eliminating mistrust have been identified as three key areas for reducing disparities in care. An important step is ...

INDIANAPOLIS ― With a focus on helping fellow practitioners improve their patient-care skills, members of the Diversity, Equity, and Inclusion (DEI) Commission of the American Academy of Physician ...

How do you greet someone? Apologize? Tell a joke? Verbal interactions depend on context and culture and can be easily lost in translation when the conversation takes place between people of different ...