The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be ...

The Social Security Administration (SSA) is implementing a crucial change for users of the 'my Social Security' online services. If you created your account before September 18, 2021, you must ...

Many new and existing Social Security beneficiaries will be able to verify their identities only by using an online system or going to a Social Security office. The change applies to new Social ...

A new and digital alternative to the traditional Social Security card will be available by early summer, the Social Security Administration announced Friday. The agency will introduce a feature that ...

WASHINGTON -- An upcoming change to a Social Security Administration identification policy has been delayed but is still expected to impact millions. Earlier this month, the SSA announced a policy ...

UPDATE: On March 26, 2025, The Social Security Administration has announced last-minute changes to the new ID requirements they were set to roll out at the end of the month. An updated story can be ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

The Social Security Administration's plan to require in-person identity checks for millions of new and existing recipients while simultaneously closing government offices has sparked a furor among ...

The change applies to new Social Security beneficiaries and those seeking to change their direct deposit information. Those who cannot verify their identity through the online "my Social Security" ...