The topic of elevators in the subway system has often been a sore spot for the disabled community. It most recently surfaced as a hot issue when the Prospect Avenue, 53rd Street and Bay Ridge Avenue ...

NJ Transit is replacing the broken escalators at the Hamilton train station, one of which has been out since September 2021, an inert symbol of a chronic problem brought to light by a recent Asbury ...

In 2024, there were 2,725 elevator and escalator incidents at NJ Transit rail stations, up 12.3% from the year before. NJ Transit spends $3.3 million a year on elevator and escalator maintenance out ...

NEW YORK — Across large swaths of New York City, it is impossible to take the subway without using the stairs. People who rely on wheelchairs are simply out of luck. The transit agency has repeatedly ...

Crews installed new elevators, replaced stairs and escalators, and built entrances and ramps as part of making stations fully accessible.

NJ Transit riders with disabilities face frequent challenges due to broken elevators and escalators at train stations. One escalator at the Hamilton station has been out of service since September ...

Quemuel Arroyo, the New York transit system’s chief accessibility officer, has used a wheelchair for half his life. He understands how difficult it is to navigate the subway. Quemuel Arroyo lobbies ...

Hannah Kliger joined the CBS News New York team as a reporter in May 2022, focusing her coverage in Brooklyn. A native New Yorker, Hannah has received several awards for her investigative journalism ...

Two escalators at the Columbus Circle subway stop in Manhattan have been out of service for almost a year and likely won't reopen until the end of 2025. The 59th Street-Columbus Circle station is one ...