In 2009, as my company transitioned from a professional services company to a mobile software provider, we knew we had to build a top-flight support organization. To do so, we staffed with experienced ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

We've entered a period of dramatic innovation in AI and automation and it's going to have a significant impact on the future of jobs, productivity, and the ways we operate in teams. Research predicts ...

Despite fears of a looming recession and hiring freezes at a number of major tech companies, demand for tech-based roles continues to run high. Most companies have been forced to increase their ...