The kind of customer service, or "client service," if you prefer, required for high net worth individuals (HNWIs) is broadly similar to what's required to provide customer service and support to the ...

James Loffler is the President of Loffler Companies, a leader in business technology services and solutions across the Upper Midwest. In the dynamic landscape of business and office technology, the ...

We live in a digital age where we expect–even demand–that everything should available to us anywhere at anytime on our device of choice. That’s why we see so many businesses investing in new ...

Anyone can pick up a check–and if you spend much time with clients, you probably have. Breaking bread with clients is an important part of the relationship building process. The challenge is making ...