In today’s competitive business landscape, an efficient Customer Relationship Management (CRM) system is not just a tool but a necessity. While off-the-shelf CRM software provides generic ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Chad Brooks,Managing Editor Business.com earns commissions from some listed ...

Last year, adxstudio (news, site) released a number of extensions for Microsoft Dynamics that beefed up the Customer Relationship Management application. Microsoft must have been impressed because now ...

Octal reform customer engagement with CRM software, including AI, ML, blockchain, IoT, and more, helping businesses enhance customer satisfaction and loyalty. At Octal, we’re committed to pushing the ...

For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

In my last article, I provided an overview of social CRM and walked through a core use case -- customer service (see How Social CRM Improves the Customer Service Lifecycle). In this post, I want to ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Raviraj Hegde, SVP of Growth & Sales at Donorbox. Advocate for SaaS growth, scaling the Giving GDP and empowering nonprofits globally. Customer relationship management (CRM) software is considered a ...

Partners will be able to obtain the necessary software development kit for CRM 3.0 through the Microsoft Developer Network later this year. Customers will be able to buy and run the CRM 3.0 tool in ...