Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users ...

Threat actors are generating real Apple support tickets to phish two-factor authentication (2FA) codes and take over iCloud ...

RALEIGH, N.C. (WTVD) -- An elementary teacher is out $5,000 all over a laptop fix. This teacher thought she was dealing with AppleCare, instead it was scammers convincing her to just keep handing over ...

Incessant robocalls have been a growing, worldwide frustration. During the month of October, there were 5.7 billion robocalls made, according to a report from robocall blocking app YouMail. In the ...

The Consumerist has an excellent tip on helping computer manufacturers improve their technical support. Instead of calling the number listed on your computer, dial one of these instead: Apple: 800-894 ...

Have you called the Apple 800 number lately? At the other end of the line, an insanely chipper robot will try to "help you" connect to the most appropriate department. Mr. Roboto is fiendishly ...